Arrow Puzzle! is an Android puzzle game that does not require an account. This policy explains the information processed when you play, make a purchase, view an ad, receive an optional reminder, or contact support.
Privacy questions: ravi.patel20102002@gmail.com
The app stores completed levels, stars, best times, current level state, move history needed to resume a puzzle, hint balance, path-guide preference, tutorial state, sound and haptic settings, reminder state, rating-prompt state, and cached remove-ads status. This data supports gameplay and is not tied to a first-party account.
Firebase Analytics may receive app events such as launch, level start, level completion, hint use, ad events, purchase flow events, and settings changes, together with app and device information. Firebase Crashlytics may receive crash traces, app version, device model, Android version, and technical diagnostics so we can identify and fix problems.
When ads are enabled, Google AdMob and mediation partners such as Unity may process advertising identifiers where available and permitted, IP address, approximate location derived from network information, app and device information, ad requests, impressions, interactions, and diagnostics to deliver, limit, measure, secure, and improve ads. Google UMP is used to request and record consent or privacy choices where required. The app does not request an ad unless UMP reports that it may do so.
When enabled, Meta App Events may process app events, device and app information, identifiers where available and permitted, attribution signals, and diagnostics for install attribution, campaign measurement, and advertising optimization.
Google Play processes payments. RevenueCat helps load product offerings, verify purchase status, restore eligible purchases, and deliver entitlements. Purchase information may include product IDs, transaction status, transaction identifiers, generated app user identifiers, and entitlement state. The app stores cryptographic digests of processed hint transactions locally to prevent the same hint pack from being granted twice.
If you email support, we receive the address and information you choose to provide, such as device details, app version, screenshots, level number, and issue description. Please do not send sensitive information that is not needed to investigate your request.
These providers may process information under their own terms and privacy policies.
| Service | Why it is used | Information that may be involved |
|---|---|---|
| Firebase Analytics | Usage and gameplay measurement | App events, app/device information, approximate region, identifiers used by Firebase |
| Firebase Crashlytics | Crash and stability diagnostics | Crash traces, app/device information, Android version, diagnostics |
| Firebase Remote Config | Feature switches, legal links, ads configuration, and app settings | App instance and configuration-request information |
| Google AdMob, Google UMP, and Unity mediation | Consent and privacy choices, banner and full-screen ad delivery, fraud prevention, frequency control, measurement, and rewarded ads | Consent or privacy-choice state, advertising identifiers where permitted, IP address, app/device data, ad requests and interactions |
| RevenueCat | Offerings, purchase status, entitlements, and restore support | Product and transaction information, generated app user ID, entitlement status |
| Google Play | App distribution, billing, purchases, and reviews | Google Play account and transaction information handled by Google |
| Meta App Events | Install attribution, campaign measurement, and app-event analytics where permitted | App events, app/device information, identifiers where permitted, attribution signals |
| Android system services | Optional local reminders and device backup/transfer | Permission state, scheduled reminder state, and selected backed-up app data |
Provider policies: Google, Unity, RevenueCat, and Meta.
The app may show app-open and interstitial ads at eligible moments. It may also show a banner in a dedicated area at the bottom of gameplay after a remotely configured number of distinct levels has been completed; the current bundled threshold is four. If a banner is unavailable, cannot load, or the device is offline, gameplay continues without the ad.
Rewarded ads are optional: a hint or other advertised reward is added only after the ad provider confirms completion. If a rewarded ad is unavailable or fails, gameplay remains available, but no reward is granted.
The lifetime Remove Ads purchase disables automatic ad placements, including the gameplay banner. Optional rewarded ads may still be offered when you choose to obtain a reward. Hint packs add the stated number of hints after Google Play and RevenueCat confirm the purchase.
Gameplay data and preferences are stored locally using Android app storage. Selected progress data and RevenueCat preferences may be included in Android cloud backup or device-to-device transfer, depending on your device and Google backup settings. A transferred or restored copy may therefore appear on another device.
Deleting the app or clearing its storage may remove local information, but it does not erase records that Google Play, RevenueCat, Firebase, advertising providers, or support email providers retain under their own requirements and policies.
Arrow Puzzle! may request Android notification permission to schedule local gameplay reminders. Permission is optional. Denying or disabling notifications does not block core gameplay, and you can change permission in your device settings.
See Data Deletion & Local Storage for step-by-step options.
Local information remains until app storage is cleared, it is replaced by backup or transfer, or the app is removed. Support emails are kept only as reasonably needed to respond, troubleshoot, prevent abuse, maintain appropriate records, or meet legal obligations. Third-party providers retain information according to their policies and configuration.
We use reasonable safeguards appropriate to the information and services involved. No storage or transmission system is completely secure, so absolute security cannot be guaranteed.
The app does not require a name, date of birth, contact details, or a user account. It is not designed to collect information directly from children. If you are a parent or guardian and believe a child sent personal information through a support email, contact us so we can review and take appropriate action.
Service providers may process information in countries other than the one where you live. Their processing is governed by their policies, contractual commitments, and applicable laws.
We may update this policy when the app, providers, legal requirements, or data practices change. The effective date at the top identifies the latest published version. Material changes will be reflected on this page.
Email ravi.patel20102002@gmail.com for privacy questions or requests. For troubleshooting, visit Arrow Puzzle Support.